Polityka prywatności EN

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GDPR - Privacy Policy

This privacy policy describes how we process information about you, including personal data and cookies.

 

1. General information

  1. This policy applies to the Website, which operates under the url: rokosystems.pl

  2. The service operator and personal data administrator is: Best-Kam s.c. ul. Zgoda 2/3, 25-378 Kielce

  3. Operator's e-mail contact address: This email address is being protected from spambots. You need JavaScript enabled to view it.

  4. The Operator is the Administrator of your personal data with regard to the data you voluntarily provide on the Website.

  5. The service uses personal data for the following purposes:

    • Maintaining the newsletter

    • Servicing requests via the form

    • Presentation of an offer or information

  6. The Service performs functions to obtain information about users and their behaviour in the following ways:

    1. Through the data voluntarily entered in the forms, which are entered into the Operator's systems.

    2. Through the storage of cookies in the terminal equipment.

2. Selected data protection methods used by the Operator

  1. The sites for logging in and entering personal data are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the website are encrypted on the user's computer and can only be read on the target server.

  2. The personal data stored in the database are encrypted in such a way that only those holding the Operator key can read them. This protects the data in case the database is stolen from the server.

  3. User passwords are stored in hashed form. The hash function works unidirectionally - it is not possible to reverse it, which is now the modern standard for storing user passwords.

  4. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.

3. Hosting

  1. 1.The Website is hosted (technically maintained) on the server of the Operator: hekko.pl.

  2. Registration details of the hosting company: H88 S.A. with registered office in Poznań, Franklin Roosevelt 22, 60-829 Poznań, registered in the National Court Register by the District Court Poznań - Nowe Miasto and Wilda in Poznań, VIII Economic Department of the National Court Register under KRS No. 0000612359, REGON 364261632, NIP 7822622168, share capital 210,000.00 PLN fully paid up.

  3. At https://hekko.pl you can find out more about hosting and check the privacy policy of the hosting company.

  4. 4.The hosting company:

    • applies measures to protect against data loss (e.g. disk arrays, regular backups),

    • applies adequate measures to protect processing sites in the event of fire (e.g. special fire extinguishing systems),

    • apply adequate measures to protect the processing systems in case of a sudden power failure (e.g. dual power supply paths, generators, UPS back-up systems),

    • apply measures to physically protect access to data processing facilities (e.g. access control, monitoring),

    • apply measures to ensure appropriate environmental conditions for servers as components of the data processing system (e.g. control of environmental conditions, specialised air-conditioning systems),

    • oo apply organisational measures to ensure the highest possible degree of protection and confidentiality (training, internal rules, password policies, etc.),

    • has appointed a Data Protection Officer.

  5. The hosting company keeps logs at server level to ensure technical reliability. The logs may be subject to:

    • resources specified with a URL identifier (addresses of requested resources - pages, files),

    • request arrival time

    • time of sending a response

    • client station name - identification via HTTP protocol,

    • Information on errors which occurred during the HTTP transaction,

    • URL of the page previously visited by the user (referer link), in the event that the user accessed the Website via a link,

    • information about your browser,

    • IP address information

    • diagnostic information related to the self-service ordering process via registrars on the website,

    • information related to the handling of e-mails addressed to and sent by the Operator.

4. Your rights and additional information on how your data will be used

  1. In certain situations, the Administrator has the right to transfer your personal data to other recipients if this is necessary for the performance of a contract concluded with you or for the fulfilment of obligations incumbent on the Administrator. This applies to such groups of recipients:

    • hosting company on a delegated basis

    • operators of an online chat solution

    • outsourced employees and associates who use the data in order to fulfil the purpose of the website

    • companies providing marketing services to the Administrator.

  2. Your personal data processed by the Administrator for no longer than it is necessary to perform the related activities defined by separate regulations (e.g. on accounting). With regard to marketing data, the data will not be processed for longer than 3 years.

  3. You have the right to request from the Administrator:

    • access personal data concerning you,

    • their rectification,

    • erasure,

    • restrict processing,

    • and data portability.

  4. You have the right to object to the processing indicated in 3.3 c) to the processing of your personal data for the purposes of carrying out the legitimate interests pursued by the Administrator, including profiling, with the right to object not being exercisable where there are valid legitimate grounds for processing overriding your interests, rights and freedoms, in particular the establishment, assertion or defence of claims.

  5. You may lodge a complaint against the Administrator's actions with the President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.

  6. Providing personal data is voluntary, but necessary to operate the Service.

  7. Activities involving automated decision-making, including profiling for the purpose of providing services under the concluded agreement and for the purpose of direct marketing by the Administrator may be undertaken in relation to you.

  8. Personal data is not transferred from third countries within the meaning of data protection legislation. This means that we do not send them outside the European Union

5. Information in forms

  1. The service collects information voluntarily provided by the user, including personal data if provided.

  2. The service may record information about the connection parameters (time stamp, IP address).

  3. The service, in some cases, may record information to facilitate the linking of the data in the form with the e-mail address of the user filling in the form. In such a case, the e-mail address of the user appears inside the url of the page containing the form.

  4. The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g. to carry out the process of service request or commercial contact, registration of services, etc. Each time the context and description of the form clearly informs what it is used for.

6. Administrator logs

  1. User behaviour information on the website may be subject to logging. This data is used for the administration of the website.

7. Relevant marketing techniques

  1. The Operator uses statistical analysis of website traffic, via Google Analytics (Google Inc., based in the USA). The operator does not transmit personal data to the operator of this service, only anonymised information. The service is based on the use of cookies on the user's terminal device. With regard to the information on the user's preferences collected by the Google advertising network, the user can view and edit the information resulting from the cookies using the following tool: https://www.google.com/ads/preferences/.

  2. The Operator uses remarketing techniques to match advertising messages to the user's behaviour on the website, which may give the illusion that the user's personal data are being used to track the user, but in practice no personal data are transferred from the Operator to the advertising operators.
    A technological prerequisite for such activities is that cookies are enabled.

  3. The Operator uses a solution that automates the operation of the Website in relation to users, e.g. that can send an email to the user after visiting a specific subpage, provided that the user has consented to receive commercial correspondence from the Operator.

8. Information on cookies

  1. The Website uses cookies.

  2. Cookies are IT data, in particular text files, which are stored on the Website User's terminal equipment and are intended for use on the Website. Cookies usually contain the name of the website from which they originate, the time of storing them on the terminal equipment and a unique number.

  3. The entity placing cookies on the Service User's terminal equipment and accessing them is the Service Operator.

  4. Cookies are used for the following purposes:

    1. maintaining a session of the Service User (after logging in), thanks to which the user does not have to re-enter his/her login and password on each sub-page of the Service;

    2. to fulfil the purposes set out above under "Essential marketing techniques";

  5. There are two main types of cookies used on the Website: "session cookies" and "persistent cookies". session cookies: temporary files that are stored on the user's end device until logging out, leaving the Website or turning off the browser, persistent cookies: they are stored in the user's end device for the time specified in the parameters of cookies or until they are deleted by the user,

  6. Web browsing software (web browser) usually allows cookies to be stored on the User's end device by default. Users of the Website can change their settings in this respect. The web browser makes it possible to delete cookies. It is also possible to automatically block cookies Detailed information on this subject is contained in the help or documentation of the Internet browser.

  7. Restrictions on the use of cookies may affect some of the functionalities available on the Website.

  8. Cookies placed in the Service User's terminal equipment may also be used by entities cooperating with the Service Operator, in particular companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. 9. cookie management - how do you give and withdraw consent in practice?

  1. 1.If you do not wish to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may make it difficult, and in extreme cases may make it impossible, to use the websites

  2. To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:

Mobile devices: